ingogo | Passenger Support Qantas Frequent Flyer FAQs Add Your Qantas Frequent Flyer Account I am having trouble creating or logging in to my ingogo account. What should I do? You can contact our customer support centre here, or by emailing firstname.lastname@example.org Related articles How do I login to my ingogo account? How soon after linking accounts will I start to earn Qantas Points? When will I receive my Qantas Frequent Flyer membership number? I’m not a Qantas Frequent Flyer member – how do I join? Why have I been charged without completing a booking?